Trust Center
Security, privacy and compliance are the foundation of our product. This Trust Center documents transparently how Laioutr handles your data, what technical and organisational measures are in place, and which artefacts we provide for your security reviews.
At a glance
Laioutr is a agentic frontend management platform for composable commerce headquartered in Germany. We process customer data exclusively as a processor (Art. 28 GDPR). Our production infrastructure runs in EU regions on certified cloud providers.
- Company: Laioutr GmbH, Münchweilersteig 5, 12559 Berlin
- Products: Laioutr Cloud, Laioutr Cockpit, Laioutr Frontend
- Hosting region: European Union (Frankfurt, Germany)
- Applicable law: GDPR, BDSG, German law
- Security & privacy contact: security@laioutr.com
- Live status: laioutr.statuspage.io
Where your data lives
The diagram below shows the high-level data flow for Laioutr customers. All content data stays in the EU. Only live cursor positions for real-time collaboration in the Cockpit are processed globally — without any reference to your content or end-customer data.
Explore the Trust Center
Data Protection (GDPR)
Infrastructure & Hosting
Documents available on request
Under a signed mutual NDA we provide:
- Data Processing Agreement (DPA / AVV)
- Technical and Organisational Measures (TOMs)
- Subprocessor list with executed DPAs
- Transfer Impact Assessments (TIAs) for US-based subprocessors
Request a document or send a security questionnaire: security@laioutr.com
Contact & resources
| Topic | Contact / link |
|---|---|
| General security questions | security@laioutr.com |
| Data protection | datenschutz@laioutr.com |
| Vulnerability disclosure | security@laioutr.com |
| Customer support (S3 / S4) | support.laioutr.com |
| Incident reporting (S1 / S2) | incident@laioutr.com |
| Live platform status | laioutr.statuspage.io |
Last updated: 2026-05-25 · Version 1.0